Refund & Cancellation Policy
1. Free content
Mock tests, PYQ papers, test series and study material marked "Free" are free forever — no payment is involved, so there's nothing to refund.
2. How Premium subscriptions work
A Premium subscription is a one-time purchase that unlocks Premium content for a fixed period — currently one month or one year, as shown at checkout. It does not automatically renew and you are never charged again without taking a new, separate action to purchase. Because there's no recurring charge, there's nothing you need to "cancel" — if you simply don't purchase again, your access reverts to the free tier when the period ends.
3. When we'll issue a refund
We'll refund a Premium payment if:
- You were charged more than once for the same subscription period (a duplicate or failed-but-charged payment), or
- A technical error on our end meant your Premium access never activated after payment, or
- You request a refund within 7 days of purchase and haven't meaningfully used any Premium-only test, series or material during that time.
4. When we won't issue a refund
We generally can't refund a payment once you've started or completed a Premium-only test, series or downloaded Premium study material, or once more than 7 days have passed since purchase — since the content has already been delivered to you.
5. How to request a refund
Email realaspirantsathi@gmail.com from your registered email address with your payment/order ID (visible on your invoice under Billing) and the reason for the request. We'll respond within 3–5 business days.
6. Refund timeline
Approved refunds are issued back to your original payment method via Razorpay, and typically reflect within 5–7 business days depending on your bank or payment provider.
7. Contact
Questions about a payment or this policy? Write to realaspirantsathi@gmail.com.